Complaints policy

Read our full complaints policy (PDF).

If you need this information in a different format, please contact reception.

Date published: 15th May, 2025
Date last updated: 19th May, 2025

Policy

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To make our website work efficiently and to provide our website visitors with a good experience when using the website, we use cookies. Cookies are small data files that are placed on your computer or mobile device when you visit a website. Consenting to cookies will allow us to process data such as browsing behaviour or unique IDs. We only share this data with organisations that provide services to the NHS. Not consenting or withdrawing consent to cookies may adversely affect certain features and functions of our website. Please also see the practice’s privacy policy as this may differ to the GPsurgery.net network privacy policy.

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The technical storage or access that is used exclusively for statistical purposes. The technical storage or access that is used exclusively for anonymous statistical purposes. Without a subpoena, voluntary compliance on the part of your Internet Service Provider, or additional records from a third party, information stored or retrieved for this purpose alone cannot usually be used to identify you.

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The technical storage or access is required to create user profiles to send advertising, or to track the user on a website or across several websites for similar marketing purposes.

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