Grosvenor House Surgery

Morton Surgery

Patient Information

Here you can find out how to register at our practice and read other important information for patients.

You can find out more by clicking on the links.

Access to medical records

The practice is registered and complies with the Data Protection Act 2018 (DPA 2018). Any request for access to notes by a patient, patient’s representative or outside body will be ... [continue] Access to medical records

Armed Forces Veterans

Info for Armed Forces Veterans Please see below some information for veterans on mental health and transition, intervention and liaison. Armed-Forces-Veteran_NHS NHS_Veterans_Mental_Health_leaflet Patient-Leaflet-TIL


Are you looking after or providing support for a relative friend or neighbour? Are you being helped or supported by a relative friend or neighbour? Your GP needs to know ... [continue] Carers

Complaints and compliments

Compliments We would like to hear from you!  Please call the surgery or send us a note to inform us what we have done well!  It is always very much ... [continue] Complaints and compliments

COVID Vaccine Clinic Information

The practice is no longer running vaccination clinics. All patients who require a vaccination are advised to attend one of the drop in sessions around Cumbria. Details of dates, times ... [continue] COVID Vaccine Clinic Information

Equality and Diversity

Equality is about creating a fairer society where everyone can participate and has the opportunity to fulfil their potential. It is backed by legislation designed to address unfair discrimination based ... [continue] Equality and Diversity


s data controllers, GPs have fair processing responsibilities under the Data Protection Act and GDPR law 2018. This means ensuring that your personal confidential data is handled in ways that ... [continue] GDPR

How to register

The doctors welcome new patients who live within our practice area.  As it often takes sometime for records to be forwarded from your former practice all newly registered patients will be ... [continue] How to register

Named GP

All patients at Warwick Square have a named, accountable doctor who is responsible for coordinating their care. Your named doctor will be allocated to you by the practice. You can ... [continue] Named GP

NCPC vision and values

North Cumbria Primary Care Ltd (NCPC) is a GP-led, not-for-profit company offering GPs the option to become salaried. It is built on co-operative principles. Our aim is to create a ... [continue] NCPC vision and values

Patient confidentiality

We respect your right to privacy and keep all your health information confidential and secure. It is important that the NHS keeps accurate and up-to-date records about your health and ... [continue] Patient confidentiality

Patient rights and responsibilities

We aim to treat our patients courteously at all times and expect our patients to treat our staff in a similarly respectful way. It is your responsibility to keep your ... [continue] Patient rights and responsibilities

Practice boundary

Details to be added.

Premises Variation

  Due to the impact of Covid 19 and increasing demand in Primary Care and to ensure you receive the most relevant care at the earliest opportunity, with the most ... [continue] Premises Variation


Privacy Privacy Notice – North Cumbria Primary Care Ltd PRIVACY NOTICE (June 21) The General Practices operating under North Cumbria Primary Care Ltd are located across North Cumbria with effect ... [continue] Privacy

Updating your details

If you change name, address or telephone number, please let our receptionists know by writing to us. Alternatively you can complete the online form. If you move outside the practice ... [continue] Updating your details

Using this website

The medical information on this website, and on any sites linked to from this website, gives general advice only and SHOULD NOT be used as a substitute for the personal ... [continue] Using this website

Violent or abusive behaviour

We take seriously any threatening, abusive or violent behaviour against any of our staff or patients. If a patient is violent or abusive, they will be warned to stop their ... [continue] Violent or abusive behaviour

Date published: 8th October, 2014
Date last updated: 15th November, 2014